Shipping & returns

Shipping Rates

Within Ireland – P&P €2.50 for the first item and €0.50 for any incremental items
Rest of World – P&P €5 for the first item and €1.50 for any incremental items

All items are wrapped securely and sent in an unmarked mailer (for security) that will fit in a
standard post box. The items are placed in a K Kajoux signature cotton drawstring pouch which has a care insert with all the details you need to keep your piece shining. Ideally when the piece is not being worn it would be stored in this bag.

There is also a free gift wrap option- you can request this at the checkout and I’ll make the parcel
look extra special.

Typically all orders are posted within 1-2 days of ordering and shipping within Ireland typically take 2
days. If you would like to place a rush order, that is no problem just indicate that at the checkout or
pop me an email at info@kkajoux.ie. Unfortunately I cannot take responsibility for any shipping
delays, inclement weather, Public Holidays etc.

Returns Policy

I want everyone to love their K Kajoux pieces and wear them all the time so if you get a piece that
doesn’t work for whatever reason, I will refund within 14 days. Credit card payments may take
longer for the companies to apply the funds back to your accounts but I will process the refund as
soon as is possible. Please note that natural stones will vary in texture and colour due to the organic
nature of the material. I always endeavour to match them up as closely as possible but some
variances can be expected.

Exchange Policy

If you would like to exchange a piece for whatever reason, then please just email me with the details
on info@kkajoux.com. All pieces must be returned in perfect condition with original packaging.