Shipping Rates
***Please note that I am offering free P&P in the Republic of Ireland at the moment***
Please check with me on info@kkajoux.com for international delivery during the Covid- 19 pandemic.
Within Ireland – P&P €2.50 for the first item and €0.50 for any incremental items
Rest of World – P&P €5 for the first item and €1.50 for any incremental items
All items are wrapped securely and sent in an unmarked mailer (for security) that will fit in a standard post box. The items are placed in a signature K Kajoux luxury box. Ideally when the piece is not being worn it would be stored in this box.
There is also a free gift wrap option- you can request this in the note section at the checkout and I’ll make the parcel look extra special.
Typically all orders are posted within 1-2 days of ordering and shipping within Ireland typically take 2 days. If you would like to place a rush order, that is no problem just indicate that at the checkout or pop me an email at info@kkajoux.ie. Unfortunately I cannot take responsibility for any shipping delays, inclement weather, Public Holidays etc.
Returns Policy
I want everyone to love their K Kajoux pieces and wear them all the time so if you get a piece that doesn’t work for whatever reason, I will refund within 14 days.
Credit card payments may take longer for the companies to apply the funds back to your accounts but I will process the refund as soon as is possible.
Please note that natural stones will vary in texture and colour due to the organic nature of the material. I always endeavour to match them up as closely as possible but some variances can be expected.
Exchange Policy
If you would like to exchange a piece for whatever reason, then please just email me with the details on info@kkajoux.com. All pieces must be returned in perfect condition with original packaging.